More questions about using a Disney Travel Agent
We’ve extensively covered the reasons why you should use a Disney travel agent, but you might still have a few more questions…
What’s the process when booking through these agents?
The process of booking through a Disney vacation planner can vary from agency to agency, but this is typically how it goes:
- You contact the agency either via telephone or through an online form, and provide some very basic information such as:
- Your name
- Your contact information
- General information about what you’re looking for (destination, time of year, and any other “big picture” information)
- The agency connects you with the agent who will be handling your trip.
- The agent has an in-depth discussion with you about your vacation, asking questions (and answering yours), making recommendations, and narrowing down the choices with you.
- The agent provides you with a quote or proposal for the trip. This may be a formal written document or a simple email/verbal quote.
- You and your agent discuss any desired changes.
- The agent books your trip as discussed. Payment for the trip itself typically begins at this time depending on the payment schedule of the destination/products.
- Your agent forwards you a confirmation/overview of the trip and any purchased products.
- Your agent continues watching over your trip and handles things as they arise:
- They book your dining, tour, and recreation reservations as soon as the booking window opens. The best agents will keep searching for hard-to-get reservations. Our site’s travel agency partner The Vacationeer uses a custom-built app to alert their agents of new openings!
- They add any new discounts that become available, reducing the cost of your trip whenever possible.
- They remind you of any upcoming payment deadlines that need to be met.
- They let you know about any important updates that will impact your trip.
- You go on vacation!
- Following your trip, your agent will usually follow up with you to make sure everything went well.
What are the Cons of booking with a Disney Travel Agent?
There are really only a couple of potential cons to using a travel agent to plan your Disney vacation, and there’s a good chance that neither of them will be a deal-breaker for you.
If your trip is booked through a travel agency, only the agency can modify or cancel your reservations on your behalf.
That’s not to say that your trip can never be modified or canceled. It just means that you cannot call Disney (or go online) to change your dates, modify your room type, move to another hotel, or call the whole thing off and get a refund. Instead, you’ll need to have your travel agent do that for you.
For most people, that’s not really a con — after all, the entire point of using a travel agent is to have someone manage your reservations for you — but you should be aware of that limitation before you book.
Most Disney travel planners do not book flights.
Because these boutique travel agencies focus primarily on Disney destinations, they typically don’t deal with airline reservations. Again, for most people, this isn’t really a concern. With easy online searches that consolidate all airline options into a single search result, booking a flight is nothing like the mystical ordeal it used to be.
And with flight delays and cancellations becoming increasingly common, this is one area where you want to be directly capable of modifying and adjusting your plans yourself (perhaps even in person at the airport during your trip) without needing to have a travel agent contact the airline.
Even though most Disney travel agents don’t handle flights, they do arrange transportation between your airport and your hotel or cruise terminal. The basic mantra is: if you can get yourself to Orlando, your travel agent can get you to Disney!
What are the most important things to look for when picking a Disney travel agent?
The two most important things to look for when picking a travel agency for your Disney vacation are:
- Is the agency an Authorized Disney Vacation Planner (preferably EarMarked at the platinum or diamond level)?
- Does the agency charge clients any fees to use their services?