My Disney Experience App: A Guide

my disney experience app

A Beginner’s Guide to the My Disney Experience App

This Guide will teach you how to use the My Disney Experience App.  My Disney Experience allows you to make reservations prior to your trip and then continues to be your source for information and updates throughout your Disney World vacation. Mastering this app is essential to planning the absolute best Disney World vacation possible. Let’s take a deeper look at this powerful app and examine why it will make your life much easier and your vacation more magical.

What is the My Disney Experience App?

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Walt Disney World’s old paper ticketing system is now a thing of the past. It’s been replaced with a new planning tool – My Disney Experience – which combines innovative, wearable technology with a powerful smartphone app.  By using the service, you’ll be able to combine all of your planning and reservation information into one location. It’s now easier than ever before!

My Disney Experience allows you to make Advance Dining Reservations (ADR) and Disney Genie+ selections, check out the park hours, interactive maps, up-to-the-minute wait times for attractions, and much more.

The app is easy to use and you can access your account via a smartphone, tablet, or computer.  Once you create an account, you’ll simply log in to make your reservations and check every detail of your trip.

Want to share these details with your travel companions? No problem!  Once everyone in your party has set up their own My Disney Experience account, you’ll be able to share the details of your Disney trip with your connections.

The app also allows you to customize your MagicBand, that colorful wearable device everyone has on their wrist. Once you activate your MagicBand, then the device will act as your park tickets, your resort hotel key, your verification for Genie+ and Lightning Lane selections, and your payment system. As you purchase items like food and merchandise from your MagicBand, your account will be charged automatically. No need to open up your wallet!

If you have a Disney resort reservation, then your MagicBand is automatically linked to your My Disney Experience account. If not, then you can purchase a MagicBand at a participating retail location and then link it to your account.

By signing up for a My Disney Experience app, you will be able to:

  • Build your Dream Disney World Vacation: Once your account has been created, you’ll be able to save items in your cart for convenience.
  • Manage your Itinerary:  Not only will you be able to create your vacation details, but you can also share your itinerary with family and friends.
  • Seamless Organization: My Disney Experience will connect your theme park tickets and Annual Passes to your card or MagicBand.
  • Hotel Registration Made Easy: Instead of the normal hotel lobby check-in, you’ll be able to head directly to your room (if you are staying at a Disney Resort hotel).
  • Relive the Fun: With My Disney Experience, you’ll be able to view all of your Disney PhotoPass photos.

If you need help planning and booking your next Disney World vacation, then you should contact The Vacationeer travel agency.  They can handle all of your reservations for you, and make sure you get the most magical Disney vacation possible. Best of all, the services of The Vacationeer are totally free! Call 833-469-8747,  or click HERE for a free, no-obligation price quote.

1. Create a My Disney Experience Account

You can begin the process of setting up a My Disney Experience account as soon as you have booked your hotel and ticket reservation.

To begin with, you’ll simply head over to the My Disney Experience website to set up your account and then download the free mobile app. The app is available for Android, iPhone, iPad devices.

Once you have set up an account, then it’s time to enter your reservation information. Each member of your party/family will be able to choose their preferred MagicBand color and personalize it with a name. Once completed, Disney will send your MagicBands to your home address, but you can begin your trip planning in the meantime.

Update: With the expectation of Annual Passholders, Disney no longer sends free MagicBands to its guests. You can still purchase them online here.

Ready to get started?

With a computer, you can simply log on to the website and get started:

https://disneyworld.disney.go.com/plan/my-disney-experience/

Smartphone and tablet users can download the app here:

https://disneyworld.disney.go.com/plan/my-disney-experience/mobile-apps/

Easy Steps to Create a My Disney Experience account:

  1.  Complete Your Profile – Add your personal information
  2.  Create Your Family & Friends List – Add members of your travel group so you may share plans.
  3.  Link Your Reservations and Tickets – Link My Disney Experience to your Disney account so you can view and update the info on your My Plans page.
  4.  Manage Your Vacation on My Plans – As you book your park tickets, Disney resort hotel,  dining reservations, and Genie+ selections,  you’ll be able to view them on your My Plans page. My Plans will organize your vacation details into daily itineraries.  You’ll be able to effortlessly update your plans like adding reservations or setting personal reminders. You’ll receive key planning dates and next steps to help you get the most magic out of your vacation.
  5.  Download the Free Mobile App – The mobile app allows you to view and update your plans on-the-go.  You can search park maps, get real-time attraction information, make dining reservations,  and more.

2. Log On Screen

The My Disney Experience mobile app opens up to a Walt Disney World map.  From the start screen, you’ll be able to see where everything is located and also check your dining options, the wait times for each attraction, the locations for character meet-and-greets, hotels, bathrooms, spas, and stores. The app will allow you to see your option for entertainment and special events, where to find PhotoPass locations, guest service information, and more. The My Disney Experience app will be your best friend and personal tour guide while you are at the park!

my disney experience app

3. Make your Disney Genie+ Selections

The My Disney Experience App will come in handy for a lot of things, and it’s even more valuable with the integration of the Disney Genie app.

The Disney Genie+ reservation system allows you to bypass the regular lines at the popular attractions and then breeze right onto the rides via the Lightning Lane entrance.

If you make reservations to stay at a Disney-owned resort hotel, then you’ll be able to make your Genie+ selections starting at 7 AM on the same day as you visit. If you are staying elsewhere but have your theme park tickets, then you can make your Disney Genie+ selections once the park opens.

Disney Genie+ costs $15 per ticket per day and gives you access to the Lightning Lane entrance at over 40 Disney World attractions. Selections can be made one at a time, throughout the day.

Individual Lightning Lane passes are also available for Disney’s highest-demand attractions. Costs vary based on attraction, date, and availability.

Need more information? Contact The Vacationeer today!

my disney experience app

Where to Begin

  1. Selection “Get Disney Genie+” option from the start menu
  2. Choose the date you wish to make your Disney Genie+ selections for
  3. Select the Disney theme park you’ll be at on this day
  4. Next, scroll through the options and “select an experience” for your Disney Genie+ reservation.
  5. Then select a time that makes sense.

Note that some experiences may not be available. Remember to book your Disney Genie+ selections as soon as possible because the early bird catches the worm.

my disney experience app
my disney experience app

Once you have selected the attraction and timeframe, then you will see the “review and confirm” screen. Press “confirm” once you have made your decision.

my disney experience app
my disney experience app

How to Choose your Disney Genie+ Selection

First, decide which Disney experiences are your top priorities.  Next, consider which attractions will likely have the longest lines.

It probably goes without saying but you’ll want to choose rides that are expected to have long lines so you can get the most value out of your Genie+ and Lightning Lane selections.

For some Disney Genie+ ideas, see our Best Magic Kingdom Rides, Best Epcot Rides, Best Animal Kingdom Rides, and Best Hollywood Studios Rides pages before you choose. And for other strategies to avoid crowds, see our Disney Crowd Calendar, How to Avoid Lines at Disney World, Disney After Hours, Club Level at Disney World, and Disney VIP Tours articles.

Make your trip as magical as possible!

4. Making your Advanced Dining Reservations

My Disney Experience dining reservations

My Disney Experience is an easy way to make your advance dining reservations.  From the start menu, you simply select the option to reserve dining, then add the size of your party and the date you wish to dine. Next, you will select the general area/location of your desired restaurant and the type of cuisine you wish to eat. Scroll through the options and pick an available restaurant and time that works best for you.

Once you arrive at Walt Disney World Resort, you’ll be able to pre-order meals using the My Disney Experience app (at participating restaurants).

my disney experience app
my disney experience app
my disney experience app

5. Check Wait Times

With the My Disney Experience (and now Disney Genie) mobile app, you can check the current wait times for rides and character greetings in real-time.

Once you are in the park, you’ll be able to change your Genie+ selections on the go.  And after you’ve completed your first Genie+ experiences, then you’ll be able to reserve more times for the Lightning Lane entrance as the day goes on.

You’ll also be able to change dining reservations and use the map view to locate restrooms and restaurants and to read more about a particular attraction. And the Disney Genie will provide you with real-time wait times and advice!

See our Disney World Souvenirs and Best Disney Backpacks pages for ways to carry your belonging and keep your phone charged.

my disney experience app

6. MagicBands and My Disney Experience

Disney MagicBand

Each guest will receive a MagicBand – a colorful rubber wristband that contains an embedded computer chip that holds all of your vacation information. Your MagicBand will act as the key to unlock all of your Walt Disney World magic. They are used as your hotel room key, theme park ticket, dining reservations, Genie+, Disney PhotoPass, and your resort charge card during your trip.

Your My Disney Experience account (and credit card) are linked directly to your MagicBand.  This makes for a seamless and effortless in-park experience.

Please check that the upcoming vacation is linked to your My Disney Experience account. If you have booked through a Disney travel planner or Disney’s website, then it should be automatically linked to your account. If you book your trip via a third party, then you’ll need to link your accounts.

Once your accounts are linked, then you can begin to personalize your MagicBand. Click on the “My Disney Experience” in the upper right corner and then click “MagicBands and Cards.” Verify your mailing address and begin to customize your MagicBand.

After you’ve added your details, then click the “ship now” button to have it shipped to your home address. Allow a week or two for delivery.

Once your MagicBand has arrived, now you’ll now be ready to hit the ground running upon your arrival at Walt Disney World Resort.

7. Disney Resort Hotels and My Disney Experience App

guide to my disny experience

With the My Disney Experience app, you’ll be able to save time when you stay at one of Disney’s official hotels.

In conjunction with your MagicBand, you’ll be able to check into your hotel room using the “My Resort Dashboard” feature. It will grant you access to your reservations where you can see your building, floor, and room number. You’ll also be able to check in from the app! This will come in especially handy for families with young (and impatient) kids.

The “My Resort Dashboard” includes directions and transportation options to your resort, a map of the hotel with the location of your room, and a number to call your hotel’s front desk if you need some assistance.

8. Purchases Made Easy

what is the my disney experience app?

Walt Disney World Resort has dozens and dozens of gift shops and vendors throughout the park.  As you make your purchases, there’ll be no need to pull out your wallet because these merchants are equipped with MagicBand readers. Simply place your MagicBand up against the reader,  type in your PIN, and then your My Disney Experience account will be charged automatically. It’s that simple!

If you lose your MagicBand, don’t fret. You can de-activate your MagicBand (using the My Disney Experience app) until you replace it with a new one. And if your MagicBand is found by someone else, they won’t be able to make purchases without your PIN code or access your or credit card information.

Enjoy your Trip!

We hope you find this guide to the My Disney Experience app has been helpful.

Please review some additional pages on MagicGuides pages for more useful information. Our Best Time to Visit Disney World, Disney World for Adults, Stroller Rentals at Disney, Disney Dining Plan Calculator, How to Plan a Disney Vacation, and Disney World Weather articles may be what you are looking for.

And if you need help planning and booking your magical Disney vacation, then please contact our friends at The Vacationeer. Their services are always helpful and totally free of charge! Call 1-833-4MY-TRIP to get the ball rolling…or click HERE for a free, no-obligation price quote.